Pre-Order Information

What is a Pre-Order?

A pre-order allows you to secure your “Phantom Grey” Hoodie before it is officially available for general sale. When you place your order, production begins at our manufacturer. Once completed, each hoodie is carefully inspected by the Romenara Team for quality before being shipped to you.

The entire process, from production to delivery, generally takes 3–6 weeks. Please note that slight delays may occur due to factors beyond our control.

Our Promise to You

At Romenara, transparency is important. We will keep you updated throughout the pre-order process so you always know the status of your order.

Here’s how we keep you informed:

  • Email Notifications – You’ll receive important updates directly in your inbox.

  • Customer Support – If you have questions at any time, simply email us at support@romenara.com.

Your order is our top priority, and we will make sure you feel confident every step of the way.

Why We Use Pre-Orders

We are not a fast-fashion brand. Each hoodie is carefully produced to meet high standards of quality and durability. Pre-orders allow us to create responsibly, minimize waste, and ensure that every hoodie you receive is made to last.

TL;DR

  • Pre-order wait time = 3–6 weeks.(slight delays may occur due to factors beyond our control.)

  • You will receive email updates about your order.

  • For any questions, contact us at support@romenara.com.